How to make a claim
If you need to make a claim, the chances are you have a lot more important things to do than paperwork!
For straightforward claims, dealing directly with your insurer should be the quickest way to conclude matters. For more complex claims, or if you prefer to have personal support, My Insurance Partner will work with you throughout the claims process.
Just follow our simple process to get your claim started, then you can get on with running your business.
Step 1. Call the insurer on the dedicated claims number shown below and/or give us the headlines using our online form.
Step 2. Photograph anything that illustrates your claim.
Step 3. Take action to reduce the impact.
Claims telephone numbers
Ageas: 0845 122 3283
AXA: 0845 600 2715
LV=: 0845 640 5170
QBE: 0808 100 8181
My Insurance Partner: 01684 215000
Office hours (09.00 – 17.00)
After notifying your claim and taking photographs to record the situation, unless you have been advised otherwise, start taking action to reduce the impact on your business and on the costs of putting things right.
You know your business better than anyone, so follow your intuition. Here are a few suggested actions that you might also consider:
Managing your claim
We want your claim to progress smoothly and swiftly, so whether you’re dealing directly with the insurer or working with us, we have some tips to help you stay in control: